Are you searching for new leads, but the system says no results are available? It’s frustrating when you're ready to hit the ground running and the screen stays empty. Don’t worry! Usually, it’s just a minor setting that needs a quick tweak.
The Solution: A Step-by-Step Check
Follow these steps to get your search back on track:
1. Check your ICP configuration
Your Ideal Customer Profile (ICP) is the heart of your search. If the filters here are too strict, the system won't find any matches.
Less is more: Check if you have activated too many filters at once.
Loosen the criteria: Is your target market a bit too niche? Try broadening your requirements slightly.
2. Adjust your search criteria
Sometimes the devil is in the details of the search filters. Try the following:
Expand the region: Increase the geographical radius (e.g., try DACH instead of just Southern Germany).
Mix up industries: Add similar or related industries if your main category is too small.
Company size: Check if your ranges for revenue or employee count are set too narrow.
3. A quick "technical cleanup"
If your settings look correct, a quick technical reset often does the trick:
Refresh: Simply reload the page.
Relogin: Log out and log back in again.
Token Check: Check your dashboard to ensure your account still has enough search tokens available.
Still no luck?
Don’t worry, we won’t leave you hanging! If the steps above didn’t help, reach out to us directly:
Intercom Chat: Send us a message using the chat icon at the bottom right of your dashboard.
Email: Drop us a line at service@honeysales.io.
We’ll take a look at your setup together and get your prospecting back on course! 🚀