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Customize Your Messages

Written by Fabian Matthies

You have the option to personalize your messages to match your individual style. This allows the algorithm to gradually learn from your wording and adapt to your specific communication tone.

Why is this important?
By tailoring your messages, your communication with customers becomes more authentic and feels more personal. As the algorithm learns how you typically write, it will start suggesting texts that reflect your style—making them more aligned with your brand and way of working.

How does it work?

Customize messages:
Every time you send a message, you can modify the suggested text. Feel free to rewrite sentences, add your own phrasing, or adjust the tone to match your personal standards.

The algorithm learns:
Each edited message helps the algorithm better understand how you express yourself. Over time, it will be able to provide suggestions that feel more natural to you, enabling faster and more personalized messaging.

Improved customer experience:
Customers value consistent and personal communication. By continuously refining your style, you ensure your messages remain authentic and help build trust with your audience.

Tip:
It may take some time for the algorithm to fully adapt to your style, so it’s worth regularly making adjustments and consistently using your preferred tone and wording.

If you have any questions or need help refining your message style, our support team is always happy to assist!

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